Positioning Shipping Costs in a Sales Environment

Tracey Wallace provides guidance for merchants developing shipping policies .

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Developing Trust With Purchasers

Grant Cardone suggests questions which encourage dialog with clients .

Cardone's point is that often clients harbor memories of a bad prior experience with a "pushy" sales team. Therefore, clients want to complete their research before interacting with a member of the sales team, but this may cause the client to miss valuable information about the product or service. Questions which highlight the positive may reach such clients in a way which encourages trust.

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