Knowledge Handler

Information Sources & Information Sifting Techniques

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Location: Independence, Ohio, United States

Librarian at Indiana Wesleyan University's Cleveland Education Center.

Wednesday, September 21, 2016

Developing Trust With Purchasers

Grant Cardone suggests questions which encourage dialog with clients .

Cardone's point is that often clients harbor memories of a bad prior experience with a "pushy" sales team. Therefore, clients want to complete their research before interacting with a member of the sales team, but this may cause the client to miss valuable information about the product or service. Questions which highlight the positive may reach such clients in a way which encourages trust.

-DD

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