Knowledge Handler

Information Sources & Information Sifting Techniques

: Name: David Dial; Location: Cleveland, Ohio, United States

I am a retired librarian, most recently serving at Indiana Wesleyan University's Cleveland Education Center.

Tuesday, April 21, 2020

Coronavirus and Vocational Studies

Katherine Mangan reports that medical assistants and vocational students are unable to complete the work experience hours required to receive their degree in a timely manner, due to workplace closures caused by coronavirus.

-DD

Labels: Academic persistence, Coronavirus

Tuesday, March 19, 2019

Customer Service Initiatives in Higher Education

Academic Impressions developed a list of ten points to be covered in a customer service initiative .

-DD

The following related video was created by Converge Consulting

Labels: Academic persistence, customer service

Wednesday, November 11, 2015

Open Source Textbooks

Bob Brown reports a Brigham Young University study indicating that open source textbooks may improve course completion rates.

The study by Fischer, Hilton, Robinson and Wiley (2015) observed a student population of 15,727 students at ten universities, of whom 4,909 used open source materials. There were few disadvantages from using open source materials.

-DD

Labels: Academic persistence, Course completion, Free textbooks, open source