Knowledge Handler

Information Sources & Information Sifting Techniques

: Name: David Dial; Location: Cleveland, Ohio, United States

I am a retired librarian, most recently serving at Indiana Wesleyan University's Cleveland Education Center.

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Monday, March 20, 2017

Analyzing Customer Data

Ralph Tkatchuk shares ideas for small business who want to analyze their data. He suggests using Google analytics and user surveys.

-DD

Labels: corporate data, Data Analytics, Data managagement tools, Google analytics, user survey

Sunday, May 12, 2013

What Customers Think About the Academic Library

Lorraine Haricombe and Cathy De Rosa presented on "Parents, Alumni and Libraries: What our customers really believe about the library."

-DD

Labels: Academic Libraries, user survey