Knowledge Handler

Information Sources & Information Sifting Techniques

My Photo
Name:
Location: Cleveland, Ohio, United States

I am a retired librarian, most recently serving at Indiana Wesleyan University's Cleveland Education Center.

Saturday, June 11, 2016

Maintaining a Corporate Reputation in Social Media

Hewlett Packard offers tips for defending or enhancing a reputation in social media. Their topics include:

  1. Vigilance
  2. Civility
  3. Offense
  4. Professional Services
  5. Feedback
  6. Reviews
  7. Corporate Standards

-DD

Labels: ,

Monday, January 05, 2015

Responding to Social Media Incidents

Cindy Lawson shares tips on coping with social media incidents . She recommends having a team in place to quickly analyze social media trends. The team's response would be based upon a previously developed set of policies.

-DD

Labels: , ,