Knowledge Handler

Information Sources & Information Sifting Techniques

I am a retired librarian, most recently serving at Indiana Wesleyan University's Cleveland Education Center.

Wednesday, March 08, 2023

Allie Volpe suggests best practices for apologizing .

-DD

Peter Bregman suggests anger can be diffused by a sincere apology that recognizes the wrong which was done.

-DD

Lucy Ferris suggests that an acceptable apology requires a commitment not to repeat the offense.

-DD