It's Fixed!
Paul Glen warns about two words which result in customer disappointment .
This post reminds me of the exhortation of Bob Chaffee - "Underpromise and overdeliver!" -DD
Labels: customer service, Hope
posted by David Dial | 8:00 AM
Knowledge Handler
Information Sources & Information Sifting Techniques
About Me
- Name: David Dial
- Location: Cleveland, Ohio, United States
I am a retired librarian, most recently serving at Indiana Wesleyan University's Cleveland Education Center.
- Project Management
- Helping Online Students
- Co-investment in Training
- Success Tips
- Edutainment
- Developing Contacts Though Networking Events
- Mobile Phone Espianage
- Mobile VOIP
- DuckDuckGo vs. Google Search
- Lens-Less Cameras
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