Computer Delivered Interventions (CDI)
According to a NetworkWorld post by Bob Brown, "Computer Delivered Interventions" (CDI) developed to help people fignt substance abuse are far less effective than inter-personal interaction. Based on information received from Brown University researcher Kate Carey, the author says that "The limited effectiveness of CDIs is seen as being in part because of a computer’s inability to hold students’ attention very long, despite efforts to create interactive programs."
My takeaway from the article is that the limited success in automating assistance and encouragement offers a degree of job security to counselors, teachers, librarians and others engaged in helping professions.
-DDLabels: automated counseling, substance abuse
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