Knowledge Handler

Information Sources & Information Sifting Techniques

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Location: Independence, Ohio, United States

Librarian at Indiana Wesleyan University's Cleveland Education Center.

Friday, March 18, 2016

On-Site Search

Sachin Kamdar strongly endorses any web marketer offering on-site search . He suggests that site search provides a great deal of user friendliness and engagement.

Kamdar recommends that old content be retained unless there is a pressing reason for its removal. He provides the example of hardware firms which keep old device driver software available on their sites as a convenience for those with legacy equipment. With a good search tool, this content can have a minimal impact on site usability, but continue to make older content available.

Kamdar cites a conversation with SitePoint content editor Ophélie Lechat, who makes the following observation:

Visitors who use site search tend to view five times more pages than visitors who don’t, and they spend six minutes longer on our site.... On-site search lets us get into the minds of our visitors and helps us fill in the gaps where we’re not providing exactly the right kind of content.


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