Knowledge Handler

Information Sources & Information Sifting Techniques

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Location: Independence, Ohio, United States

I am a retired librarian, most recently serving at Indiana Wesleyan University's Cleveland Education Center.

Friday, May 29, 2015

Reference Interactions In Academic Libraries Decline

Brian Mathews notes that academic libraries have reported a 75% drop in questions asked at a reference desk over the past two decades, but contends that librarians offer new undocumented services which replace those interactions.

-DD

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