Communicating Research Results

Paul Glen explains the confusion and loss of credibility that results when a knowledge worker shares information that has minor flaws or typos. He exhorts a person developing a data presentation "Check Your Work, or Else!" He specificially speaks to programmers developing a user interface, but the same applies to any presentation or report developed by a knowledge handler.

In another post, Glen describes how the detailed, literal nit-picking mode of thought useful for analyzing computer code should not be used when discussing the purpose of a computer program, which requires fluid, generalized thought that fosters emotional connection.

-DD